Privacy Policy
Last updated: 26 October 2026
At Kate Megee Coaching, we respect your privacy and understand the importance of protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, subscribe to our communications, purchase a program or participate in our coaching services.
1. Who We Are
Kate Megee Coaching is operated by RKM K.K., a company registered in Japan.
For the purposes of this Privacy Policy, references to "we", "us" and "our" mean Kate Megee Coaching and its operating company.
Contact: kate@katemegee.com
Further business details are available on our Commercial Disclosure page.
2. Information We Collect
Depending on how you interact with us, we may collect:
Your name and email address
Contact information you voluntarily provide
Information submitted through website forms or enquiries
Program enrolment and purchase information
Billing and transaction details
Communications you send to us
Information you voluntarily share during coaching or program participation
Website usage information, including cookies, device information and analytics data
When you purchase a program, payment information is processed by our third-party payment provider, Stripe.
We do not ordinarily receive or store your complete payment card number or card security code.
3. How We Use Your Information
We collect and use personal information for purposes including:
Responding to enquiries and communicating with you
Processing purchases and managing enrolments
Delivering coaching programs, courses and retreats
Providing access to program materials and relevant resources
Sending essential program updates and administrative communications
Managing payment plans, invoices and transaction records
Providing customer support
Improving our website, services and customer experience
Sending newsletters, articles, insights and information about upcoming offerings where you have subscribed or where otherwise permitted by law
Meeting applicable legal, accounting and regulatory obligations
We use personal information only for legitimate and disclosed purposes, and where required, on an appropriate legal basis.
4. Email Communications and Marketing
If you subscribe to our newsletter or other marketing communications, we may send you articles, reflections, learning resources, program announcements and information about opportunities to work with us.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications or by contacting us directly.
Unsubscribing from marketing communications will not prevent us from sending essential information relating to a program you have purchased or a transaction you have made.
We do not sell your email address or personal information to third-party advertisers.
5. Payment Processing
Payments for our services may be processed securely through Stripe.
Stripe may collect and process information necessary to complete payments, prevent fraud, manage recurring payments and comply with applicable financial regulations.
Payment processing is subject to Stripe's own privacy practices.
You can review these at Stripe's Privacy Policy.
6. Website Cookies and Analytics
Our website may use cookies and similar technologies to support essential website functionality, understand how visitors interact with our content and improve the website experience.
Where enabled, analytics or advertising technologies may collect information such as pages visited, approximate location, device type, browser information and interactions with our website.
Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
You may also manage certain cookies through your browser settings or any cookie preferences made available on our website.
7. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers where reasonably necessary to operate our business and deliver our services.
These may include:
Website hosting and management providers
Payment processors
Email communication platforms
Online course and coaching delivery platforms
Video conferencing providers
Analytics and website performance providers
Professional advisers and service providers assisting with legal, accounting or administrative obligations
We share only information reasonably necessary for the relevant purpose and take appropriate steps to protect it.
We may also disclose information where required by law or where necessary to protect legal rights, safety or security.
8. International Data Processing
Although our business operates from Japan, some of the third-party platforms we use may process or store personal information in other countries.
Where personal information is transferred or processed internationally, we take steps appropriate to the applicable legal requirements and the nature of the information involved.
Where required, we will provide additional information or obtain consent for international transfers.
9. Coaching Confidentiality
We recognise that coaching and personal development experiences may involve sharing personal reflections, experiences and sensitive information.
We treat information shared with us in the course of coaching with care and discretion.
We do not intentionally disclose confidential coaching information to unrelated third parties without permission, except where disclosure is required or permitted by law or reasonably necessary to address a serious safety concern.
In group programs, we encourage all participants to respect the privacy of others. However, we cannot guarantee the confidentiality of information shared by other participants.
We encourage you to share only information you feel comfortable discussing in a group setting.
10. Data Storage and Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include the use of reputable service providers, access controls and secure payment processing systems.
While we take appropriate precautions, no online system can guarantee absolute security.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, comply with legal and accounting obligations, resolve disputes or maintain appropriate business records.
Different types of information may be retained for different periods depending on their purpose and applicable requirements.
When information is no longer required, we take reasonable steps to securely delete or anonymise it, unless continued retention is legally required or otherwise permitted.
12. Your Privacy Rights
Depending on applicable law and your circumstances, you may have rights to:
Request access to personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of personal information
Request that certain uses or disclosures of your information stop
Withdraw consent where processing relies on consent
Object to certain processing or request additional information about how your data is handled
Some requests may be subject to legal exceptions or retention requirements.
To make a privacy-related request, please email kate@katemegee.com with sufficient information for us to identify and respond to your request securely.
We will respond in accordance with applicable law.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of external websites and encourage you to review their policies before providing personal information.
14. Children's Privacy
Our website and coaching services are primarily intended for adults.
We do not knowingly collect personal information from children without any consent or authorisation required by applicable law.
Where an offering is specifically designed for younger participants, additional privacy and consent arrangements may apply.
15. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business practices, services, technology or legal obligations.
Any updates will be published on this page with a revised effective date.
Where required by law, we will provide additional notice or seek consent before implementing material changes.
16. Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or wish to exercise your privacy rights, please contact:
Kate Megee Coaching
Operated by RKM K.K.
Email: kate@katemegee.com
Further business and contact details are available in our Commercial Disclosure.